Everything we handle.

Diagnostics are quoted up front, and the fee is credited against the repair if you go ahead with the work. You'll never get a surprise line item — we tell you the number before anything is opened.

Residential visits cover Lexington, Columbia, Irmo and the surrounding Midlands. Commercial work extends across South Carolina, North Carolina, Georgia and Florida — and further for larger deployments. If you're outside that, call anyway; remote support covers a lot.

It means the model runs on a machine in your office rather than on a cloud provider's servers. Your documents, client records and internal knowledge stay inside your network. We size the hardware, deploy the model, load your knowledge base, and train your team to use it.

Yes. We start with an audit of what exists, document everything that isn't documented, and put together a transition plan that doesn't take you offline. You keep every credential and every piece of documentation — no lock-in.

Typical response is under 24 hours, and same-day dispatch is often available Monday through Saturday. Commercial clients on a support agreement get priority scheduling.